The 15-minute pre-service check
Review arrivals, table pressure and guest requests before the first party arrives.
Use the checklistFindsy Resources
Make your next service better.
Practical guides, checklists and ideas for restaurant teams. Improve direct bookings, prepare the floor, build guest relationships and turn feedback into a useful next step.
The service edit / Featured resource
A calmer service starts before the first arrival.
Use a short pre-service check to review the booking book, prepare the room and agree who owns the changes.
15 minutesA focused team briefing3 partsRead, prepare, agree
Open the checklist →
Checklist · Reservations & serviceThe 15-minute pre-service checkRead it. Check it. Take it into service. ↗
Find your starting point
What would you improve first?
01Reservations & servicePrepare the book, the room and the next shift.Explore the topic →02Guest relationshipsKeep useful context and give guests a reason to return.Explore the topic →03Feedback & recoveryHear the concern and give the next action an owner.Explore the topic →04Business insightsTurn available information into a useful conversation.Explore the topic →05Getting startedPrepare the move and the people using the system.Explore the topic →
The Findsy team toolkit
Take the ideas into your next briefing.
Six branded, fillable worksheets plus a worked campaign example. Print them, type into the PDF or use the editable text versions inside each guide.
Guides & checklists
Useful steps you can put to work.
Start with one part of the operation. Each guide includes a checklist you can use online, copy or download without a form.
Write a return-visit campaign with a useful reason
Choose the audience, shape the invitation and make the next booking easy to find.
Read the guide
A private feedback handover that keeps the next step clear
Keep the guest's concern, the case owner and the next action together across shifts.
Use the checklist
What makes a guest note useful?
Keep practical, relevant context that helps the next welcome without collecting unnecessary detail.
Read the guide
Your restaurant booking-system switching checklist
Review future bookings, team readiness and the checks needed before changing your public link.
Use the checklistRetention insights
Give the first visit somewhere to lead.
A useful guest note, a thoughtful invitation and a concern that reaches the right manager can all shape the next visit.
Write a return-visit campaign with a useful reasonChoose the audience, shape the invitation and make the next booking easy to find.Read the resource →A private feedback handover that keeps the next step clearKeep the guest's concern, the case owner and the next action together across shifts.Read the resource →What makes a guest note useful?Keep practical, relevant context that helps the next welcome without collecting unnecessary detail.Read the resource →
Explore the products
See how the work connects in Findsy.
Explore the booking, guest and follow-up workflows behind the ideas.
Customer stories
Different roles. A more connected service.
Explore the owner’s, host’s and marketing team’s view of reservations, guest relationships and the next visit.
From reading to action
Put the ideas to work in your restaurant.
Bring one booking, service or guest-communication challenge. We will show you the relevant Findsy workflow.