Take it into your next briefing
Your next service briefing
Work through the actions here, or take a copy for your team. Progress and planning notes reset when you leave or reload this page.
Phase 01
Minutes 1–5: Read the booking picture
The total number of covers is only part of the picture. Four large parties arriving together can put more pressure on the room than the same number of guests arriving throughout the evening.
Phase 02
Minutes 6–10: Prepare the welcome
A recorded dietary or accessibility request is information to review. It is not, by itself, confirmation that the restaurant can meet it. Confirm arrangements through your normal staff process.
Phase 03
Minutes 11–15: Agree responsibility
Finish by asking: “What is most likely to make tonight harder, and who is watching it?” Keep the answer specific enough to use during service.
Phase 04
A briefing you can read in four lines
Give the team a short record they can repeat during a busy shift. Complete these lines using the current reservation and service picture.
Put the plan to work
How this connects to Findsy
Findsy brings reservations, table plans, arrivals, walk-ins and waiting parties into a shared service view. Use the briefing to agree how your team will work from it.
