The host’s view
The host can review the booking and relevant requests before a party arrives. A manager can use the same context to clarify an arrangement or hand over a change during the shift.
Mendhi / Host team clarity
Give the person at the door the details that matter.
Mendhi gives the host team one place to see reservations, guest requests and service changes, making each shift easier to run.
The host’s viewThe restaurant context
A practical priority, seen through a different role.
Mendhi’s published perspective focuses on the host team: reservations, guest requests and service changes in one place. The person greeting the guest needs useful, current context at the moment it matters.
A note recorded earlier is only helpful if it reaches the right person. Findsy keeps practical guest and reservation information close to the service view. The restaurant’s process still determines which arrangements have been confirmed and who takes responsibility for any outstanding question.
Both sides of hospitality
Useful for the team. Meaningful for the guest.
Keep the visit at the centre.
A guest should not need to restart every conversation at the door. Relevant, carefully maintained context can help the team continue the conversation with care.
Put the workflow to the test
Know what to look for in your own restaurant.
Choose a defined service or review period. Use consistent records and compare like with like.
- 01
Review the number of visit requests still awaiting clarification before service.
- 02
Record where a booking update did not reach the host in time.
- 03
Gather host feedback on the usefulness and accuracy of guest notes.
Take the next step
Your restaurant. Your priorities.
See the workflow against your own service.
Bring one challenge from the booking book, the floor or your guest follow-up.