Bhajis / Direct bookings
Bhajis uses a direct booking journey and clearer guest details to reduce manual administration while keeping the restaurant relationship front and centre.
The independent operator’s viewThe restaurant context
Bhajis’ existing story centres on a direct booking journey, clearer guest details and keeping the restaurant relationship front and centre. For an independent operator, the practical goal is a booking process that connects the guest to the team preparing the visit.
Findsy supports direct availability and reservations, followed by access to supported guest self-service. That creates a route from the public booking page to the operational reservation, while the restaurant decides which changes guests can make and which need a conversation.
Both sides of hospitality
The operator can review booking configuration and public links, then make sure incoming reservations reach the service workflow. Clear details support preparation and reduce the need to reconstruct the guest’s request.
Guests need to understand which times are available, what they have booked and how to make a supported change. The booking journey should keep the next step easy to find on a phone.
Put the workflow to the test
Choose a defined service or review period. Use consistent records and compare like with like.
Review recorded direct bookings over a defined period without mixing them with test records.
Track amendment and cancellation requests that still require staff handling.
Check the complete mobile booking journey after configuration changes.
Take the next step
Your restaurant. Your priorities.
Bring one challenge from the booking book, the floor or your guest follow-up.
