The marketing team’s view
The team can select a suitable audience, prepare a focused message and review the details before sending. Recorded permissions, suppression and sensitive open recovery need to remain part of audience eligibility.
Spice Blu / Guest marketing
Give a past guest a relevant reason to book again.
Spice Blu can turn reservation and guestbook context into more relevant restaurant email, creating a direct route from a previous visit to the next booking.
The marketing team’s viewThe restaurant context
A practical priority, seen through a different role.
Spice Blu’s existing perspective explores using reservation and guestbook context to prepare more relevant restaurant email. The marketing team’s question is how to turn that context into an invitation a previous guest would welcome.
Findsy supports audience preparation, branded campaigns, review and authorised sending through a configured service. The workflow begins with the reason for the invitation and ends with a review of available evidence. Automated guest journeys are not currently available.
Both sides of hospitality
Useful for the team. Meaningful for the guest.
Keep the visit at the centre.
A clear invitation explains what is happening, why it may be interesting and where to book. The guest keeps control through the restaurant’s preference and unsubscribe routes.
Put the workflow to the test
Know what to look for in your own restaurant.
Choose a defined service or review period. Use consistent records and compare like with like.
- 01
Review delivery and engagement against the actual eligible audience sent to.
- 02
Report uniquely attributed bookings within a clearly stated window.
- 03
Review recorded completed visits separately; a click or booking does not establish incremental revenue.
Take the next step
Your restaurant. Your priorities.
See the workflow against your own service.
Bring one challenge from the booking book, the floor or your guest follow-up.